Senior Account & Media Executive

As a Sr. Account & Media Executive, you are the central communicator and connection point between clients and
Chamoy Creative. Your role is essential to ensuring that all client projects are managed seamlessly, and that our team consistently delivers outstanding results. Clear, proactive, and effective communication is at the heart of this role, helping to build trust and alignment with both clients and the creative team. As a champion of client relationships, you prioritize transparency and collaboration by setting and managing expectations, anticipating challenges, and swiftly addressing project variables. Your ability to facilitate open dialogue ensures all stakeholders are informed and empowered to achieve the best outcomes.

In this role, your exceptional communication skills allow you to organize and coordinate across teams, balancing priorities and making decisions with precision. By maintaining consistent, clear, and solution-driven interactions, you create a positive experience for clients and team members alike. As an Sr. Account & Media Executive, you ensure that every conversation moves projects forward with purpose and clarity.

General Requirements:

• A minimum of 10 years of experience in agency, media, or account management is highly preferred but not
  mandatory.
• Bachelor’s degree in Advertising, Marketing, Business, Communications, or a related field is required.
• Strong industry knowledge, including a solid understanding of trends, key players, and the advertising/creative
  landscape.
• Willingness and ability to travel regularly as required.
• Flexibility to adjust work schedules to align with client time zones.

Job Responsibilities:

• Exemplify strong communication skills with excellent attention to detail, maintaining organization while
  managing multiple client and internal projects simultaneously.
• Effectively oversee a high volume of projects, using sound judgment to prioritize, delegate, and escalate matters
  to Directors when necessary.
• Collaborate with the accounting team to ensure accurate agency billing and cost tracking while identifying
  opportunities to optimize processes and generate additional revenue for the agency.
• Demonstrate exceptional client management skills, from setting meeting agendas and aligning project
  schedules to leading client-facing calls, delivering impactful presentations, and advocating for the agency’s
  point of view when needed.
• Plan and oversee client and internal projects to ensure timely, on-budget, and on-scope completion. Develop
  detailed task outlines and delegate effectively using project management software and time-tracking tools.
• Partner with interdepartmental teams to complete assignments accurately and efficiently, ensuring deliverables
  exceed client expectations.
• Manage client budgets and cost controls, assisting in developing estimates, recommendations, and proposals
  while actively monitoring budgets and media spends.
• Support and lead business development efforts, including preparing client proposals, RFPs, and pitches for
  new services.
• Stay current with industry trends and insights, identifying innovative ideas and strategies to pitch to clients or
  expand existing scopes of work.
• Supervise account coordinators and media coordinators, fostering their development while ensuring team
  productivity and account success.
• Drive operational efficiency by finding creative solutions to improve workflows and team productivity.
• Ensure the accuracy of all final deliverables, guaranteeing error-free client assets and work.
• Assist in media strategy & planning, including purchasing and securing traditional, non-traditional, digital media.
• Develop comprehensive media plans based on research to target audience behaviors and campaign goals,
  identifying optimal media channels and negotiating advantageous rates for clients.
• Motivate and guide team members, fostering a collaborative environment that enhances both individual and
  collective performance.
• Monitor media campaigns and establish reporting systems for the client.
• Establish and manage media budgets.
• Track accounting, invoicing for all media placed.
• Assist in establishing a media department for Chamoy Creative.
• Assist in overseeing the Account Services department along with Directors for Chamoy Creative.

Skill Set/Knowledge:
Education and Language Requirements

• Bachelor’s degree in English, Communications, Creative Writing, Marketing, Journalism, or a related field
  preferred.
• Native English speaker or fluent in English; proficiency in Spanish is a plus.

Core Skills and Qualifications

• Exceptional writing, grammar, and punctuation skills with a keen eye for detail.
• Strong presentation and communication abilities, both written and verbal.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Positive attitude and openness to constructive feedback from clients and internal teams.
• Proven ability to think conceptually and develop creative work that aligns with strategic brand goals.
• Impeccable time management, prioritization, and organizational skills.
• Proficiency in coordinating projects from start to finish, ensuring deadlines are met with precision.
• Excellent proofing and editing skills to ensure high-quality deliverables.
• Familiarity with agency roles and workflows to enhance collaboration and efficiency.
• High level of creativity combined with an attention to accuracy and detail.
• Team-oriented mindset with the ability to work independently when needed.

Talents and Skills:

• Empathy: Understand and consider the perspectives of clients and team members to build trust and
  collaboration.
• Initiative: Self-motivated to lead in a dynamic, creative team environment.
• Strong Communication: Effectively convey ideas and feedback across verbal and written channels, engaging
  stakeholders at all levels.
• Organization: Exhibit exceptional planning and organization to handle multiple tasks and deadlines efficiently.
• Resource Management: Identify and allocate team resources effectively, recognizing and addressing gaps in
  project needs.
• Solution-Focused: Maintain a results-driven mindset, consistently finding viable solutions and paths forward
  when challenges arise.
• Prioritization: Focus on critical tasks first, distinguishing between high-value activities and less urgent
  responsibilities.
• Facilitation: Lead client communications, meetings, and critiques with professionalism, ensuring productive,
  candid, and value-added dialogue.
• Positivity: Foster optimism and encouragement within the team and with clients to inspire collaboration and
  success.
• Trend Awareness: Stay informed about emerging and future trends across industries to uncover new
  opportunities for growth and innovation.

Apply Now:
Ready to join our creative team? To be considered you must include your resume, link to your portfolio, and a brief bio in your application. Let’s do this!